Physical Intervention Course

We deliver the Physical Intervention course for groups in-house throughout the UK.

 

The physical intervention course is delivered in 1 day, based on a training needs analysis to determine the appropriate level of training in relation to the risks faced in the working environment. Each physical intervention course is designed specifically to reflect the needs of the individual client and to meet their learning objectives.

 

 

In-House Physical Intervention Course

 

We deliver physical intervention training for groups (min. 5 learners) in-house, to clients throughout the UK.

 

The physical intervention course can be delivered either at the client’s own workplace or at a training facility we will provide close by.

 

In-house physical intervention courses are run at the convenience of our clients; including weekends where required.

 

 

Book a Physical Intervention Course

 

 

 

Course Fees – Physical Intervention Course

 

New Fee Structure from 4th July 2011

 

Course Fee £300 + £60 per learner; fees are quoted exclusive of vat at the current rate.

 

Fees are all inclusive of physical intervention course materials, tuition, course handouts & certification.

 

Discounts on our Physical Intervention course list price may be available for large groups or multiple bookings. Please Contact Us for further details.

 

 

Why choose Beyond the Blue Training & Consultancy as your training provider?

 

Beyond the Blue is recognised as a leader in the field of conflict management & physical intervention, both by existing clients and industry bodies alike.

 

Beyond the Blue is a ‘BIIAB Grade 1 Accredited Training Centre’; the BIIAB describe Grade 1 as ‘demonstrating outstanding quality procedures’.

 

We strive to deliver excellence in both the services we provide and the level of service we deliver. We understand that the quality of our physical intervention training is measured by what our clients think; not what we think.

 

To hear what our clients think of us and for more reasons why you should choose Beyond the Blue as your training provider please visit:

 

 

Download our ‘Resolving Workplace Violence through Conflict Management Training’ Leaflet (pdf document)

 

 

What is a Physical Intervention Course?

 

Our physical intervention course is designed specifically to help learners deal with threatening behaviour, aggression and violence they may face in their working environment; especially where they are working as part of a team.

 

Physical intervention training reviews the core messages of conflict management & resolution training, examines the law in relation to the use of force before providing learners with low-impact break-away, disengagement, restraint and escorting techniques.

 

The primary objective of physical intervention training is to help learners proactively manage and resolve threatening behaviour, aggression and violence, when it turns physical. Unfortunately in some working environments while effective conflict management and conflict resolution skills will dramatically reduce the instances of conflict escalating, they will not eliminate it entirely.

 

In these working environments our low-impact personal safety, break-away and disengagement techniques allow learners to create distance and seek assistance from trained colleagues or the police. Our physical intervention techniques are specifically designed to be low-impact and do not require the use of force or strength to be effective.

 

Our restraint training provides professional low-impact restraint techniques for situations where an individual needs to be retrained for their own safety, the safety of others or for the purposes of arrest.

 

Our professional escorting techniques are effective for those situations when an individual needs to be removed physically from a premises or moved from one location to another more secure / private location; where conflict management & resolution skills may be more effective.

 

Not only does physical intervention training reduce the instances and severity of Workplace Violence, it also lessens the impact aggression and violence can have on a business and its employees.

 

The way physical conformations are handled when they arise in a workplace, can have a big impact on other business users. Training employees in conflict management and conflict resolution skills to reduce the instances of physical aggression is the most effective solution in reducing the instances of workplace violence; however where physical aggression does occur, how your team react to it will define your organisation.

 

If your team rely on outdated brute force, any form of pre-emptive strikes, crude pain-compliant methods or restraint & escorting methods which can result in serious injury (such as head / arm locks), your customers are likely to feel less safe and in commercial terms will therefore be less likely to return.

 

If your employees employ low-impact professional skills, which are executed with skill and confidence your customers will feel safer, your reputation will be protected.

 

The importance of brand image in successful organisations is well understood and the importance in commercial terms of maintaining your reputation is everything. One incidence of unprofessional behaviour on the part of your team can result in the loss of a customer / user for good.

 

On completion learners will adopt a fresh approach to dealing with aggressive and violent individuals and protect themselves, other employees and customers from the negative impact of threatening behaviour, aggression and violence which manifests itself in the workplace.

 

For more details please see Physical Intervention Training - Explained.

 

 

What does the Personal Safety for Lone Workers course cover?

 

Physical Intervention Theory - Review of conflict management & resolution theory • Review of primary control methods • Alternatives & Exit strategies • Review of criminal law & common law • Law in relation to the use of force • Recording and reporting • Medical implications of physical intervention & restraint • Weapons awareness • Searching procedures & law relating to body searches (optional) •

 

Personal Safety Techniques – Creating space & distance • Contact & cover (working as a team) • Stance, Balance, Positioning & Movement • Blocks & Defensive walls • Distraction techniques • Break-away & Disengagement • Wrist grip release • Clothing grip release • Neck & strangle release • Hook and turn (rescue & separation) • Defensive floor techniques •

 

Restraint & Escorting Techniques - Non-restrictive guiding • Cradle & hook escort • Single person escort • Two & three person escorts • Wrap around restraint • Sitting restraint hook • Assist to ground • Ground restraint • Combination techniques •

 

 

Who should attend the Physical Intervention Training?

 

Our physical intervention courses are designed specifically to meet the training needs of the individual client and to accurately reflect the working environment of learners attending in order to create relevance. Each physical intervention course is based on a training needs analysis we carry out for each new client.

 

We recommend that learners complete a Conflict Management and Resolution course prior to attending the Physical Intervention course. This ensures they have conflict management skills and exhaust all other options, before turning their newly acquired physical intervention techniques.

 

The physical intervention course is designed for anyone working in an environment where they have direct contact with the public, especially where they are working within a team. We already work with clients from the following sectors:

 

• Hospitality industry • Retail • Health service • Transport • Revenue inspection • Local authorities • Security industry • Event & venue stewards • Education • Traffic control • Licensed retail & licensed hospitality • Emergency services • Local Authorities • and many more…

 

We always welcome enquiries from new sectors and have proven time and time again that our courses benefit clients from any sector where workplace violence occurs. 

 

 

How is the Physical Intervention Course assessed?

 

Learners on our physical intervention course are awarded their certificate of attendance for successfully completing the physical intervention course, providing they take a full and active part throughout all sessions and satisfy the tutor of their comprehension of physical intervention theory and physical intervention techniques; where appropriate they will demonstrate this understanding during the scenario based exercises at the end of the session.

 

Each learner will receive an individually numbered certificate of attendance when they successfully complete the physical intervention course.

 

We can also provide countersigned ‘Training Record’ documents which outline the course content and are signed by the learner to confirm their learning; these make a useful addition to the employees personnel file.

 

 

Physical Element of the Physical Intervention Training

 

Training staff in any form of physical intervention can sometimes be considered a step too far by employers. The risks to an organisation from aggression and violence are not always well understood and can result in significant liability issues, if ignored.

 

If there is a risk to employees from aggression or workplace violence, is it not better for employees to understand their legal limitations and use professional skills & techniques to resolve situations? One of our key messages during our training is to understand the difference between ‘reacting’ and ‘responding’; training will help them to do the latter.

 

Our approach during physical intervention training seeks to reinforce the message that, all other options must be exhausted prior to any form of physical action being taken. The focus of our physical intervention training is that if there is no alternative to the use of physical intervention, then professional and low-impact techniques should be used with the assistance of suitably qualified colleagues; thus minimising the risk of injury and reducing damage to the reputation of the organisation.

 

The low-impact physical intervention techniques we teach are easy to learn, easy to remember, easy to master and easy to implement in real life situations; away from the classroom.

 

They techniques are designed not to aggravate an aggressor further through any form of pain-compliance or pre-emptive strike. By ‘low-impact’ we refer to the fact that using our techniques successfully requires no force or strength, but rather relies on the technique itself for success.

 

For more details and analysis, as well as expert opinion please visit our Physical Intervention – The Risks page.

 

 

Further Training

 

Different challenges in the workplace require different solutions. You may also wish to consider the following training courses:

 

 

 

Additional Information

 

Further information available in the Conflict Management section of our website:

 

 

For further details please Contact Us or call us on 01784 434 392 / 0845 602 55 95 to speak with one of our conflict management consultants.